🚛 Real Challenges We Faced (And How We Solved Them)

After successfully sending 95 drivers to Europe over the past 3 years

1. ❌ Documentation Delays (Croatia)

Problem:
Some drivers had to wait over 3 months in Croatia for their documents to be finalized, without receiving a salary during that period.

Solution:
Our agency took full responsibility and sent financial support directly to the drivers, ensuring they had food and basic living expenses covered until they started working.

2. ❌ Drivers Missed Flights Due to Personal Errors

Problem:
There were cases where drivers missed their international flights due to their own delays.

Solution:
Even though it was the driver’s fault, we compensated the European transport company, preserving our relationship and maintaining our international credibility.

3. ❌ Contract Violation (Driver Traveled to Another Country)

Problem:
A newly arrived driver in Croatia, while waiting for documents, decided to travel to stay in Italy without informing the company — resulting in immediate dismissal.

Solution:
Our agency took full responsibility and covered all costs incurred by the transport company, including visa, travel, and administrative expenses.

👉 Result:
We preserved and strengthened our partnership with the company.

4. ❌ Deportation Due to Ignoring Travel Instructions

Problem:
A major transport company from Lithuania hired 6 of our drivers, but they chose not to follow our travel guidance.

Result:
👉 All of them were deported during their connection in Portugal

Our Solution:

✔ We paid for 21 days of hotel accommodation in Brazil
✔  We reunited the group (they were in different states)
✔ We reorganized the entire travel process
✔ We reinforced step-by-step correct travel instructions

👉 Final Result:
Today, all of them are in Europe, working and happy

💼 What This Says About Us

✔ We take responsibility — even when the mistake is not ours
✔ We protect our European partners
✔ We never abandon our drivers
✔ We solve real problems with fast and effective action
✔ We have real-world experience — not just theory